Dotster Review

ABOUT THE COMPANY
Although Dotster looks to be a newer company, the people behind Dotster have actually been involved in the hosting industry for many years. Dotster is more diverse in terms of the plans it offers -- ranging from basic, Windows, virtual, to even dedicated web hosting. It features plans that are both targeted to the average beginner as well as the advanced developer. On top of your traditional means of support, Dotster also offers a number of other useful ways to help you overcome your problems. Above average server uptime has also been seen with this company.

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FEATURES
Dotster currently uses the vDeck control panel, which is one of the most functional and versatile web site managers on the Internet today. The panel offers tutorials, walk-thrus, and a help center on a variety of different topics. What makes the vDeck control panel particularly useful is that it makes complex procedures such as building a web site or installing comprehensive CGI, PHP, or Java scripts simple. This panel is also great for the average beginner Webmaster.

The Dotster data center is located in Phoenix, Ariz., provides the technology necessary to keep your website or server fully operational 24 hours a day, 7 days a week. The custom designed facility provides redundant optical fiber connections through Cox, Qwest, and ELI, in addition to multiple Internet back-bone providers, including UUNET, Broadwing, and Global Crossing, making scaling bandwidth faster and much more affordable

They provide a web building software, which consist of many newly designed professional templates.

CUSTOMER SUPPORT
Dotster has resourceful support section. Their in-depth self-help resources, which are available on their web site, cover everything from getting your web site started to helping you with advanced level topics. As I mentioned earlier, Dotster itself is a newer company, but their self-help section alone shows that the people behind the company are very accustom to the industry as a whole. Dotster also offers e-mail support and a toll-free telephone number.

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Email Support: - With Dotster ticket support system you can submit your problem and managed online.

Dotster Troubleshooter: - Customers can use a troubleshooter in which a step-by-step approach is taken until the problem is resolved

Dotster Knowledgebase: - The knowledgebase lists many frequently asked questions that are categorized which make it easy for searching.

Self-Help Libraries: - Dotster has placed a considerable amount of effort into its self-help libraries and resources, which will definitely save you the time and hassle of writing e-mails to support

Dotster Live Chat: - The staff is also available for live chat support; his channel is the best way to get a hold of their support staff.

24/7 Toll-Free Phone: - Dotster provides 24/7 toll-free telephone technical support at their main line: 1-800-725-8064.

Go to Dotster for Quality Web Hosting